We hope this video helps you with the common issue that has been circulating around firesticks. Remember you can ALWAYS factory reset to brand new, but it’s not always needed.
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I recently changed my wifi and my remote isn’t responding to the factory reset. I don’t know what to do!! Help!
Mine is stuck at the "unable to update" screen and nothing seems to fix it.
Good to know. Thanks.
I had the issue of setup screens looping again and again after factory reset. I tried everything on all these youtube videos but nothing worked. I left it plugged in overnight (with wifi connected) and the problem got solved.
Thanks very much that helps to me to reset my firestick that it was luck
I appreciate this video but it looks like my firestick remote is different. (It has no power button.) I tried pressing 'right' and the 'back's button for over 10 seconds and it's not going to the 'factory reset' screen. Any advice?
Our corrected it self by leaving the tv off for few days
What about a factory reset if your remote has lost pairing?
Using the wrong power lead thx
what if its an older fire stick that hasn't been used in a VERY long time and the boot loop is appearing? I've tried leaving it loop for a day, nothing. Took the top adapter hook up off and plugged the actual stick into the HDMI, nothing. all the same. stuck on boot loop. I even tried unplugging it (mind you it hasn't been plugged in for over a year at least maybe more. I don't know what to do at this point. Please help!!
I have tried to do the factory reset as the other potential fixes didn't apply to me or didn't work. However, nothing happens when I press and hold those two buttons – even when holding for a long time. What next?
Thank you for the clear explanations. I think it is highly likely that I lost connection during an update based on what you shared and what my internet connection tends to do.
Ok, so after trying every trick in multiple videos….I finally got my firestick out of the loop of death. My fix was accomplished by switching the original power cord and adapter with a different one. I tried multiple ones. But finally I used a white one that I don't remember what it was for, but after I switched to that one and let it go through one loop that came on after I powered my firestick back on, it worked again.. hope that helps.
Did anyone tried removing the case of stick and reset the two buttons..
Thanks , but if you’ve tried to reset ? By holding down the buttons you’ve talked about and still nothing ? And I’ve tried holding the “ Home “ button and I still get no reaction ? Is it done , i’ve watched several videos on this matter, with some variations of how to reset, but all in all still the same ? If my fire TV is not reacting to holding down the buttons as prescribed, is it completely done? I might as well trash it. ?
TYVM
Thank you so much
Mine did not want to factory reset manually from the remote it just keeps on looping what do I do
I'm stuck with data may be corrupted screen with option showing try again or factory reset but I can't do anything or pick a option plz help!?@?!?
I unplugged firestick during update… What can I do now no progress status bar
Simply unplugging it for 60 seconds worked for me, tried powering on and off but that did the trick. Thank you.
I am holding the two buttons together and it it doing nothing. I think it is fried. Probably just going to buy a new one. It will not go to the menu or do anything for 2 days now.
I can't control my volume through my speaker that I have hooked up to my fire TV now it did a new update or update whatever you want to call it and now I can't control my volume
I changed my batteries in remote. 💥 fixed
i guess the usb extender was too much, i had to use extension cable instead
This is a great vid (!) but it did not solve my problems, unfortunately. I bought 2 new firesticks-4k to replace one old one + one new TV. Both new units got stuck on "unable to update". I tried all of the suggestions (unplug/replug, restart with remote, factory reset with remote, & all other suggestions. Nothing worked on these 2 new firesticks. However, the old one still worked.
I finally called Amazon customer support, got transferred to the fire tv tech folks, & they fixed the problem! It turns out that the new units looked like returns, so were turned off in my profile (behind the scenes-I couldn't see it but they could) by Amazon. Once I explained & got the tech folks to understand, they had to go back into my profile & turn it back on again. Voila! Thought I would share this info to help others. Good Luck.
I have tried all the remedies a few times and nothing works. Does that mean I need a new firestick? Thanks for any help.
Followed same steps but still not able to do factory reset !!. please suggest what next or how to do factory reset with other way?
Nothing is helping mine work idk what to do throw it away i guess 😢
Mine is just bricked i guess. All of your options dont work, i cant even get it to factory reset. Time to order a new one. Thanks for the video anyway.
Thank you! It worked!
It worked!! I tried every way you mentioned and ended up having to do the factory reset. However, instead of a reset it finished an optimization from an update. This video was on point! Thank you! I saved $50 because I didn’t have to buy a new one. Patience is a virtue that pays..🤗
Factory reset doesn't work by pressing the buttons as per the video.